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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 06 3:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Please remove duplicate order - Order# 113975759

cymbidium opened this issue on May 21, 2023 · 3 posts
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cymbidium ( ) posted Sun, 21 May 2023 at 6:10 AM · edited Sat, 01 February 2025 at 7:34 PM

Please remove Order# 113975759 from my account.  Something went wrong when I was trying to pay for this order, and I then inadvertently placed a duplicate order immediately after, which I have paid for.  Sorry for my stupid mistake! :)

Thanks for your help!


CHMedia ( ) posted Sun, 21 May 2023 at 9:24 AM

The unpaid order has been deleted. Thank you for reaching out.

cymbidium ( ) posted Sun, 21 May 2023 at 11:05 AM

Thanks for the quick response. :)

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