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Subject: Your email address could not be reached!

oaiki opened this issue on Jun 04, 2023 · 3 posts
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oaiki ( ) posted Sun, 04 June 2023 at 7:12 AM · edited Thu, 28 November 2024 at 4:53 AM

I just noticed a notification sent 2023-06-02:

Your email address could not be reached! A useable email is required to be a site member.

I have checked the email address on my account and it is correct; I have also tested the email address from two other accounts and both emails have been received.

There is nothing from Renderosity in my SPAM folder and I have reveiced today's sales notification sent at Sun, 04 Jun 2023 10:51:42 -0000

Can I ignoe it (the notification that is)?

Wolfenshire ( ) posted Sun, 04 June 2023 at 7:17 PM
Site Admin

I checked your email address, and it reports as valid. So, no idea why you would have received that message - maybe the service was down at the time, or they were doing maintenance, or maybe just internet gremlins attacked. If you get the message again, let us know, and we'll have the Dev's look at it.

Wolfenshire, Moderator/Community Leader


oaiki ( ) posted Tue, 06 June 2023 at 7:02 AM

Wolfenshire posted at 7:17 PM Sun, 4 June 2023 - #4467160

I checked your email address, and it reports as valid. So, no idea why you would have received that message - maybe the service was down at the time, or they were doing maintenance, or maybe just internet gremlins attacked. If you get the message again, let us know, and we'll have the Dev's look at it.

Thanks, I've also sent an email to the "contact us" address; the message persists even after I have used the "Change Email" form, which returns "Your email has already been validated"


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