Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Double Billing

Klutz opened this issue on Jul 22, 2023 · 4 posts

Back to Forum Print

Klutz ( ) posted Sat, 22 July 2023 at 1:39 AM · edited Thu, 21 November 2024 at 2:34 AM

For the first time ever I have been double billed to Pay Pal on my purchase a few minutes ago.

Please would you refund the second payment?

Thank you.

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.

Klutz ( ) posted Sat, 22 July 2023 at 1:41 AM

I think your site may have glitched, because it seems my first attempt to post a new thread in support has now appeared. :0/

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.

CHMedia ( ) posted Sat, 22 July 2023 at 10:07 AM

The duplicate order has been refunded via Paypal.

Klutz ( ) posted Sat, 22 July 2023 at 10:08 AM

Thanks a lot.

The prompt response is much appreciated.

********************************************************************************************************************

Life is a beta.

In faecorum semper, solum profundum variat.