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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Double Rewards not showing

trill opened this issue on Nov 28, 2023 · 2 posts
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trill ( ) posted Tue, 28 November 2023 at 5:07 PM · edited Wed, 18 September 2024 at 1:41 AM

On November 26, 2023 I place an order for $36.23 (Order #114042407). I haven't gotten any Double rewards or even the regular reward points. My reward points still show 196 which was what it was prior to Black Friday sale.

Could you please look into this and tell me when I should receive my points.

Thanks

CHMedia ( ) posted Thu, 30 November 2023 at 9:32 AM

Please submit a ticket at support.renderosity.com if you haven't already. We are happy to help

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