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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 6:31 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: broken sale pages/links for clearance sale


CybersoxXIII ( ) posted Thu, 01 February 2024 at 12:30 PM · edited Sat, 21 December 2024 at 9:51 AM

It's great that you've extended the Clearance sale to February 4th, BUT... all of the links to that sale now come up with a "sorry, we couldn't find any products matching that search criteria" page.  examp0le : https://www.renderosity.com/marketplace/browse?sales_events=672  Digging around, it appears that most of the items still show up as being on sale on their specific pages, but trying to sift through all of the clearance department to find them is far too labor and time intensive...


JacquelineJ ( ) posted Thu, 01 February 2024 at 1:09 PM
CybersoxXIII posted at 12:30 PM Thu, 1 February 2024 - #2986143

It's great that you've extended the Clearance sale to February 4th, BUT... all of the links to that sale now come up with a "sorry, we couldn't find any products matching that search criteria" page.  examp0le : https://www.renderosity.com/marketplace/browse?sales_events=672  Digging around, it appears that most of the items still show up as being on sale on their specific pages, but trying to sift through all of the clearance department to find them is far too labor and time intensive...

Hello, we have fixed the issue.sorry for any inconvenience.


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