Wed, Oct 2, 7:24 PM CDT

Renderosity Forums / Poser - OFFICIAL

All Forums

Welcome to the Poser - OFFICIAL Forum

Forum Coordinators: RedPhantom

Poser - OFFICIAL F.A.Q (Last Updated: 2024 Oct 02 9:25 am)

Poser Gallery - Poser Freestuff

Subject: Proof of purchase login failure

jaxon101 opened this issue on Feb 13, 2024 ยท 4 posts
Back to Forum Print
jaxon101 ( ) posted Tue, 13 February 2024 at 9:28 AM ยท edited Wed, 02 October 2024 at 2:07 AM

Loading Ken1171 Duf prop converter proof of purchase fails.

Help please

CHMedia ( ) posted Tue, 13 February 2024 at 2:44 PM
CHMedia has moved this thread from the MarketPlace Customers forum to the Poser - OFFICIAL forum as of Tuesday, February 13, 2024 2:44 pm

tim ( ) posted Tue, 13 February 2024 at 4:52 PM
Site Admin

For fastest response to these software questions, it's better to open a ticket in Poser Support at: https://support.posersoftware.com

That said, there are couple of things to check:

1. Inside Poser, make sure you entered a valid username/password under Content Library|Purchases|Renderosity or PoserSoftware and that it can pull back a list of your purchases
2. If using Windows, make sure you are running Windows 10 or higher as stated in the Poser minimum system requirements (MSR) here: https://www.renderosity.com/marketplace/products/159003/poser-13-windows-and-mac Some versions of Win 7 have trouble accessing newer SSL certs and Poser will fail to authenticate.

jaxon101 ( ) posted Wed, 14 February 2024 at 4:25 AM

Fixed it was a password change.

Thaks Tim

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.