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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: I sent the e-mail to admin but still no download button

zonia opened this issue on Dec 26, 2001 · 5 posts
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zonia ( ) posted Wed, 26 December 2001 at 8:00 PM · edited Wed, 04 December 2024 at 2:22 PM

I sent the requested information to admin but my download is still not activated. How long does this take usually? I ordered the angelyna wings. Zonia

ClintH ( ) posted Wed, 26 December 2001 at 9:05 PM

Zonia, Usually only a few hours for first time buyers. I dont recall seeing the E-Mail. Please send or re-send the info to Store@renderosity.com and I will activate your Download right away. Sorry for the delay. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

zonia ( ) posted Wed, 26 December 2001 at 11:33 PM

Ok I sent the info to the e-mail above. Thanks for your help. Zonia

zonia ( ) posted Thu, 27 December 2001 at 1:40 PM

I got the wings downloaded. Thank You Zonia

ClintH ( ) posted Thu, 27 December 2001 at 2:12 PM

Fantastic! Thanks for letting me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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