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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Cant download after bought?


AutoBot2000 ( ) posted Mon, 01 April 2002 at 1:26 PM · edited Thu, 31 October 2024 at 6:29 PM

Ok this is the first time buying something off the marketplace and after it says that i can go down it, but when i go to see to download it, i cant seem to find where to downlaod it from? I go the the puchases/downlaod page and where it says downlaod? there nothing there anything i did wrong?


Jcleaver ( ) posted Mon, 01 April 2002 at 1:50 PM

You didn't do anything wrong, I don't think. The first time you buy something, you need to go through a verification process. Check your purchases page and see if there is a note explaining how this process works. Also, if you have further questions, you might email store@renderosity.com for more info.



thgeisel ( ) posted Mon, 01 April 2002 at 2:37 PM

On the right side go to "Members Options"+ "My artist page" and than you should find something like "My purchases " There you should find the link


Seravajan ( ) posted Mon, 01 April 2002 at 3:12 PM

You must check your emails if you got a special email from renderosity. In it is everything written you have to know to activate your downloads. Seravajan


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