Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
You didn't do anything wrong, I don't think. The first time you buy something, you need to go through a verification process. Check your purchases page and see if there is a note explaining how this process works. Also, if you have further questions, you might email store@renderosity.com for more info.
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Ok this is the first time buying something off the marketplace and after it says that i can go down it, but when i go to see to download it, i cant seem to find where to downlaod it from? I go the the puchases/downlaod page and where it says downlaod? there nothing there anything i did wrong?