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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Gripe with Renderosity speed


mi-scha ( ) posted Sat, 08 June 2002 at 11:56 AM · edited Fri, 02 August 2024 at 6:57 PM

Hi,

I have 5 items in my cart, 26 MB all together. Normally this would be no problem, I could have them with my DSL in 10 minutes. But since yesterday I get only 1.5 kb/s from Renderosity. This is bad for forum browsing and prohibits big downloads.
The problem is not on my end, Renderosity and RuntimeDNA (bondware.com) are the only slow servers for me.

PLEEZE can you correct this issue so I can do some shopping. ;P


ClintH ( ) posted Sat, 08 June 2002 at 12:14 PM

Must be a router or network that you are going through to get to Renderosity. I am getting 179kb/s from Renderosity over my cable modem. Its not on our end. FYI, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



mi-scha ( ) posted Sat, 08 June 2002 at 1:09 PM

grumble


ClintH ( ) posted Sat, 08 June 2002 at 1:16 PM

:( You can go to a command prompt and then do a tracert (Trace Route) to renderosity.com to try and see where the slow down is happening in the network. FYI only, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



mi-scha ( ) posted Sat, 08 June 2002 at 2:04 PM

grumble

5 128 ms 129 ms 129 ms 206.24.193.149 (acr2-so-3-1-0-0.NewYork.cw.net)
6 840 ms 847 ms 841 ms 208.172.114.61 (acr1-loopback.Nashville.cw.net)

grumble

It looks like a Cable&Wireless problem.

grumble

Well, I will try it again tommorow. :|


mi-scha ( ) posted Sun, 09 June 2002 at 2:12 AM

Ok, the site is slightly faster and I was shopping. It did take some time, but I got everything downloaded. :)


ClintH ( ) posted Sun, 09 June 2002 at 8:09 AM

Good news! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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