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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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Thanks to all customers who purchased a subscription or a single issue magazine. : ) Our shipping functions were disabled as we worked through our shipping issues with our magazine. If you purchased a Single Issue 1 magazine, you will now see that the ship date display in your customer info. We have done a mass ship using July 1st as the ship date. So please disregard this as we are now on track with the shipping section. If you purchased a Subscription, you may see today's or tomorrows date appear. Same goes for this. We are doing a mass update on those that have not been marked as shipped and are now on track with our shipping function. Thanks for your patience with this. Issue 2 is shipping tomorrow, so I hope all enjoys it! thanks tammy