Forum Coordinators: RedPhantom
Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 27 5:12 pm)
Well, they finally called me back. They said it was out for delivery, but it wasn't the normal driver. Frankly, I don't care what driver it is as long as they deliver it! They seemed to suggest that it wasn't delivered yesterday because I didn't leave a note saying they could just leave it. I really didn't think I would have to do that since I was home all day! I will never intentionally use Airborne again.
UPS isn't much better, my husband's package ended up somewhere else and I was told by three people, one of them a manager, that for shipments to personal addresses they are not guaranteed to even be delivered....only for business do they guarantee delivery. I think we need to start boycotting. Marque
Hu? I live about 4 hours from Burlingame ... Mine was sent from the Fresno Hub and should be here before 5 today according to the gentleman I spoke with today. That doesn't make sense. Airborne is wierd! Good luck bo666. Sheesh. We'll all get ours in good time. Boni
Boni
"Be Hero to Yourself" -- Peter Tork
I got a big shock. I ordered second-day delivery, was informed that it shipped out last Friday, no tracking info EVER came up in Airborne's tracking system, and I received the package Monday when the people who order next-day delivery got theirs. It should have come Tuesday. Furthermore, I'm in New York City, all the way on the left coast. Makes no sense. I'm glad I didn't pay for next-day. Like I've said before, pay no attention to Airborne's tracking system. It has never worked, and in my experience does more harm than good. :) Phoenix
I live in central texas and according to the Airborne site, It arrived in Lubbock on the ninth,And for the last two days it said it is out for delivery.I called last nite and they said I will get it Friday.It doesn't take 6 days for it to get From Lubbock to Brownwood.I don't like Airborne,I rather Use UPS at least they leave it or If I need to sign for it, The Ups office Is pretty close.The closest Airborne hub is In Abilene.So If I have to sign for it and it is not left,It Will Be A big Hassle.I had to go through it before.
Mine showed up at about 2:30. Got it installed and registered no problem. Now I have to figure out what the H--- to do with it. LOL Gonna be reading that manual for months! Got my poser 4 stuff in it too. Found a tut on how to do it here in the forum and it works!!! Thank you! Super easy. To all of you still waiting Bless you!!!!!!! My fingers are crossed for you!
I got the tracking email from CL that said mine was shipped Monday evening. Second-day air and Wednesday, I still don't have it. They didn't answer my email either, but I wasn't surprised. They are probably getting thousands of emails a day. Airborne's website isn't worth a crap. I called them yesterday and they said they don't update the website using the scanning/tracking system everyone else is using. If it comes tomorrow, I should be reimbursed for paying second-day air and getting third-day air.
Poser 2, 3, 4, 5, 6, 7, 8, 9, 10, Pro 2014, 11, 11 Pro
Map? They use a map? I paid for next-day express delivery. It left Friday and, since it was a weekend, I would not receive it until Monday before noon. I work 3rds. I stayed awake to make sure the package wasn't left on the porch. At 12:10 pm I was on the phone with Airborne -- no package. They claimed it didn't get put on the truck to Indiana and were very sorry. Etc. I called later that night to make sure it got on the next truck. (I'm not real patient.) They told me, this time, that it had gotten accidentally misrouted to Michigan! But I would certainly have it Tuesday by noon. (Website: still in Wilmington.) Now, how did it get misrouted to Michigan, after being in Ohio that morning, and manage to still be in Indiana by noon on Tuesday? Answer: it's not really possible. Ergo, someone lied. Tuesday morning, I'm up waiting again. Now, you would think that, after being a day late, they'd bump my delivery up to "Get this on his doorstep at 8:00 am" status? Hah! 10:30 am -- the Airborne truck arrives. The friver tries to sneak up and stick the package in the door without knocking or ringing the doorbell. I catch him and he all but runs away! *-) Accoring to the website, the package is still in Wilmington. In fact, it was in Wilmington until sometime Wednesday morning when it was changed to delivered. I've got it, but I will NEVER use Airborne Express again. Even if it means using the USPS -- even they are better. Shawn
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I live in Texas. I just checked my tracking and mine left Wilmington Ohio last night. Anybody looked at a US map? What kind of route is that? No wonder shipping costs so much! They could at least bring me souveniers of the states it visits if they are gonna drag it all over the country!!