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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 24 12:39 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: hello is anyone home?


DeviantDesigns ( ) posted Fri, 11 October 2002 at 7:12 AM · edited Mon, 23 September 2024 at 11:19 PM

3hrs ago I tried to make a purchase, I received an email (by an ebot) to supply a security number from my credit card , well not being in the USA I dont have such a number on my card, I replied to the address on the email stating as such and got no reply.Then I got an email (ebot again) to say I could down load my purchase . Well no I cant cause theres still no d/l button, I emailed again and still no reply.So if I understand correctly I have a receipt saying I've been billed but no product. Not impressed


DeviantDesigns ( ) posted Fri, 11 October 2002 at 7:23 AM

Ok got my file thanx
This is long drawn out process,will have to plan ahead in future


ClintH ( ) posted Fri, 11 October 2002 at 7:35 AM

Glad to hear you got the file in fine shape. :) Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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