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Subject: Daz model

littlechris opened this issue on Nov 03, 2002 ยท 8 posts
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littlechris ( ) posted Sun, 03 November 2002 at 8:09 AM ยท edited Fri, 22 November 2024 at 9:11 AM

I had the daz model of a cow but I had to reformat my computer and no longer have it can I get it back from daz?

melanie ( ) posted Sun, 03 November 2002 at 10:35 AM

If you contact DAZ and they see it in your purchase history, they'll probably set up a download for you. I've done that before, myself. Melanie

Marque ( ) posted Sun, 03 November 2002 at 5:07 PM

I've sent them the order number and they've let me download previous purchases. Marque

bloodsong ( ) posted Sun, 03 November 2002 at 6:40 PM

heyas; when was this, ziggie? never heard of a 'redownload fee' before.

melanie ( ) posted Sun, 03 November 2002 at 6:44 PM

I never had to pay a fee. They just have to verify that you bought it an it's on your purchase history. You can have your entire purchase history burned to a CD for about $20. I did that earlier this year when I couldn't find one of my original downloads after moving into a new computer. It's great because it's all there on one CD. Melanie

littlechris ( ) posted Mon, 04 November 2002 at 12:06 PM

Sorry if its me being dumb but we have to pay to redownload or not

bloodsong ( ) posted Mon, 04 November 2002 at 1:07 PM

heyas; you have to ask sales@daz3d.com, little chris. if it's their policy, it's a new one. the fee may only refer to you getting your entire purchase history on cd/download. they may still do the single lost files for no charge.

littlechris ( ) posted Tue, 05 November 2002 at 1:17 PM

ok thanks

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