Hi,
I have refunded two of those orders back to your PayPal account.

Our policy is that the vendor must authorize the refund because it is their product not Renderosity's. Sitemail the vendor and see if they can help you. If not tell them to email us at vendors@renderosity.com and request a refund.

Hi,
I have not seen an email come through from you. Have you contacted the vendor about this yet through sitemail? The vendor will need to authorize the refund.

Preston

You are most welcome

I have sent you an email regarding this. Keep an eye out for it

I have deleted this order for you

After looking into this. It is no mistake. The store was put in clearance per vendor request.

Hi,
To download your products, go to 'My Account' under your Avatar or username in the top, right hand side of the page.

Click on your order number in which you will then see the name of each product and the zip files pertaining to them under the title of each one. You must click on each zip file to download them: (here is the link provided for your convenience)

http://www.renderosity.com/mod/bcs/account.php

Hi, I sent you an email regarding this

I have deleted this for you

Order Cancelled

Hi,
Your product is available to you

To download your products, go to 'My Account' under your Avatar or username in the top, right hand side of the page.

Click on your order number in which you will then see the name of each product and the zip files pertaining to them under the title of each one. You must click on each zip file to download them: (here is the link provided for your convenience)

http://www.renderosity.com/mod/bcs/account.php

I will have our programmers look into this issue and see if they can't get something worked out

Hi,
I have deleted this order for you

Hi,
I have issued you instore credit for this item.

Regards,
Preston