And pus cells. Don't forget the pus! I did a paper in college on milk and did you know that in some states they are allowed 350,000 pus cells per liter? (or was that gram?)

Got pus?

My problems were not with CP, but with EF itself, I purchased from the EF store directly, it wasn't until I had Poser 6 that I even knew CP existed.

Dealing with the EF webstore has been nothing but a giant headache, but I never had a problem with CP.
That being said , I NEVER purchase items from CP through the Poser CP room, because Poser always tries and fails to install, and then I have to redownload again.

I always use my web broswer (firefox rulz) it's more responsive and I can use my download manager to accelerate the DL.

Miki reminds me of "W" on "Good Eats"

This is all EF. They messed the order up. Period. A preorder such as mine should take precendance (sp?) over new orders. It is my opinion that a case such as mine should be amended ASAP, not wait a week or two and someone might get to you,  if not call us again, when we are not so busy. The source of my frustration is that its nearly impossible to get in touch with anyone who can help you. 
They have reps cruising these forums, as you can tell these folks have access to my files, yet did any one of them do anything to help me? Not one. It took them time to access my files, why not either fix the problem themselves, or alert someone to fix it.
Where I work, the  person who sees a problem is responsible for making sure the problem is resolved. If I shrugged my shoulders and said I'm too busy and its not my job anyhow, I would be fired. As I should be.
Resolving customer issues or complaints is always Job#1. 
At least it is when it comes to MY clients, big or small. I expect that same work ethic from others. If they hem and haw and pass the buck, they lose my respect and my dollars.
So there. 
By the way lucsteff, I'm not venting at you. but at the EF REPs WHO I KNOW ARE READING THIS, yet DO NOTHING constructive or helpful.
You are just a freindly voice in the wilderness, and I apprediate your concern.

The insanity continues, I called the before mentioned number again and the person there was very happy to tell me that my order expired and I should have tried to download it before.

Which of course is what I've been trying to do for the past FIVE DAYS.

Of course , all correspondence and trouble tickets are being dilligently ignored.

Apparently, they have my money and so feel no obligation to fulfill thier end of the deal.

This must be thier very special way of "thanking me for my pre-order" personally.
EF, I really appreciate all you have not done for me.

Let this be a warning to all of you who are thinking of doing business with EF.
They take the money and run.

Thank you for your words of consolation. At least now I am confident it will all work out eventually.

I was sooo looking forward to playing with my spiffy new Poser7 this weekend, I guess I'll just have to occupy my time with my clunky old Poser6, sitting at my shabby little computer in my shabby little house, later on tonight after I drive home in my shabby little car from my shabby, shabby little job.

Lord, why was I made to suffer so??

Tori,
are you with EF,? if so perhaps you can connect me with someone who can help me.

I have tried to contact EF by everymeans possible, I ordered Poser6 DL on Nov 14, and I even have a coupon code for Poser7 dowlnload. The two aborted attempts to buy Poser 7 was just to see if I could get my upgrade that way, using the coupon code, but it was rejected both times. I JUST DON'T KNOW WHAT TO DO NEXT

Yes, thats what I said. I specifically told him it was regarding my pre-order download link.(Remember, I was paraphrasing)

Thanks for chiming in though, its nice to know someone give a (exlpetive)

Is it out? Not for me seemingly. (is seemingly a word? no matter)
Its Day 3 and I have not recieved an emai
from EF yet.  I made my preorder on Nov 14.
Has anybody who preordered the DL version after Nov 14 got theirs yet?
I dont want to bother EF support unless I got passed over somehow.

Yes, Im sure theres some sort of copyright issues (Im in printing) but Im hoping the tutorials in Poser 7 are accurate, The Pracitcal Poser 6 book ilooks good (i read it anyhow) but a good tutorial, especially a third party book I paid a lot of money for, should explain things without making you refer to the product manaul . Product manuals are notoriously horrible. you should see the mess that came with Flash.