Jay is right. To access e-on's forums you need to be a registered OWNER of Vue 4 or up. If you are a registered owner, then there might be a problem with your browser's cookies. Try deleting them, then restarting your browser. Hope this helps...

I am using them from the installed program folder, but mine is actually on D: - I don't think that would matter, but who knows...

Have applied the collection patch and updated to the same build 276016, and it still works fine for me. Just to be clear: Can you actually still load those objects, or is it just the previews that still show?

This works fine for me, although I do need to reselect the removed folder before Vue asks to delete it. (And click cancel to delete? That must be a definite UI no-no!) BTW - Vue 5 Infinite 5.05 Build 275925

I have not received a serial number either. It is not in any of the invoices, not in the order details and not in the confirmation mail! :-( BTW, I got the Poser 5+6 deal. The Shade 7 serial IS listed in the confirmation mail, but can't be found in the invoices or order details either. Does Curious Labs/Digital River have some other account history other than findmyorder.com?

Well, got a confirmation mail and it downloaded fine, although I had to resume the download several times. But where is the serial number??? It is not in the invoice, not in either VAT invoice, not in the order details and not in the confirmation mail! Does Curious Labs/Digital River have some other account history other than findmyorder.com? :-(

Mine says "suppressed" too. With the order status as "authorization failed". What authorization is that? They already billed my credit card, as I got the Poser 5+6 deal. Maybe some attempt to spread the downloads, or are they setting up downloads on a first come, first served basis?

So the libraries are available as dvd's with all different formats? But where, apparently not in the Greenworks shop?

Renamed, but still available: http://www.grass3d.com/grass/index.htm

Oddly enough, you will get it cheaper going the upgrade way. Look at the hint on: http://www.e-onsoftware.com/Products/vue4/Esd.php [QUOTE] HINT! Did you know that with Vue 4 Download Version, you are eligible for the Late buyer's offer on Vue 5 Esprit for only $129? So don't miss this unique offer! [/QUOTE] However, you will probably not get the boxed edition: http://www.e-onsoftware.com/Support/ShowMessage.php?id=1101767454 [QUOTE] It does not include the box, postcard and quick reference card. It will include 2 CDs, and the user manual. [/QUOTE] Note: I did not check those prices - and if you happen to be located in Europe you will be paying "somewhat different" prices in euros or pounds. Happy choosing!

1. Can you get to your account page at e-on? Try going there. 2. In the "Registered Products" section, next to the small boxshot image of your registered product, can you see a link to the User Forums? (Only available for version 4 or up, older versions won't let you into the forums, it seems) Click this link. 3. Is your browser still going round in circles between secure/not secure? Try deleting your cookies, and if your using IE you may need to close and restart it. 4. Try steps 1 and 2 again. It seems e-on's website uses different cookies for the account page and the forums and it somehow confuses itself, for example if you have tried accessing the forums before having registered your product. Hope this works for you.

Seriously though. The problem isn't the taxes, that's just a fact of life. The problem is fixed pricing and the lack of competition between resellers/distributors and even products. Often there's only one reseller/distributor in a country and you can't buy from other countries: monopoly and no need to compete on pricing/service. BTW - that list of reseller's on e-on's website seems rather outdated. Try to find Vue on some of those German ones, and would you honestly buy from the Dutch reseller? And then there is no viable alternative to Vue (OK, in my opinion), so there's no competition between products either. If you want to edit photos, you can get Photoshop. Or get Paint Shop Pro at a fraction of the cost (or even other/cheaper/free alternatives) - and you can actually shop around for these products because there are many different resellers. Let's hope the next versions of Bryce and Terragen will be really good...

I'm going to play devil's advocate here :-) What if e-on thinks the euro price is the correct value for their products? They are losing money on all those paying in dollars! They should price everything in euros!