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356 comments found!
Thread: Problem with store purchase | Forum: MarketPlace Customers
Thread: Problem with store purchase | Forum: MarketPlace Customers
Yes, I received your email last night but could not respond. Still having email problems. I will credit your account both on Renderosity and your credit card for the duplicate purchase. Were you able to download the product? yvette
Thread: Copyright infringement? | Forum: MarketPlace Customers
OK, let's move this to the copyright forum. this is good discussion and I want to make sure it continues in the appropriate place.
Thread: Marketplace glitch? | Forum: MarketPlace Customers
Caro, We have taken off the 30 day limit to receive downloads. We are receiving requests from people that for one reason or another have had computer crashes and lost all their products. Taking the 30 day limit off enables us to activate their downloads if necessary. Members still can't exceed their max download attempts of 3 or 4. yvette
Thread: Copyright infringement? | Forum: MarketPlace Customers
The product has been placed in pending until this issue has been discussed further. yvette (renderosity admin)
Thread: Banner Question!!!! | Forum: MarketPlace Customers
Thread: Can't get to checkout | Forum: MarketPlace Customers
Thread: Trouble with downloading files (oversea) | Forum: MarketPlace Customers
The size of the file is on the initial purchase information. We do try and minimize the file size by using jpg files and zips when possible. Some may get by us though :)- yvette
Thread: Renderosity Exclusive Percentage! | Forum: MarketPlace Customers
Of course. Please see email with a couple questions. All store vendors please check your store reports for accuracy. The server change has had some unforseen effects. thanks, yvette
Thread: Explain max. D-loads? | Forum: MarketPlace Customers
Thread: Trouble with downloading files (oversea) | Forum: MarketPlace Customers
smaker1 - your downloads have been reset. please let us know if you are not able to retrieve your files. store@renderosity.com yvette
Thread: Another download problem from (oversea ) UK | Forum: MarketPlace Customers
Cliss, If the download is an ez file please rename before download starts. That's part of the problem. If you need additional downloads, email the store@renderosity.com yvette
Thread: Explain max. D-loads? | Forum: MarketPlace Customers
We'll get you taken care of and anyone else that is having trouble accessing their items. Will let you know when more downloads have been assigned. yvette
Thread: New Product launch!! | Forum: MarketPlace Customers
If this is an exclusive there are the exclusive arrangement which includes a banner for your product and article on front page if $20 or greater. At this time we are limited in the number of products we feature on the front page and cannot guarantee your product will be placed there. You can purchase more banner adds if you like. Also, if you put a couple freebies in the free stuff gallery that require your product, that sometimes increases purchases. yvette
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Thread: Problem with store purchase | Forum: MarketPlace Customers