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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Marketplace glitch?

CarolineG opened this issue on May 14, 2001 · 3 posts
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CarolineG ( ) posted Mon, 14 May 2001 at 3:05 PM · edited Fri, 02 August 2024 at 6:48 AM

Hi, Just had a weird experience.... I checked my purchases at the Marketplace and while reloading I saw the items I bought in the past turn downloadable again. Some of them I bought in December of last year... Is this normal? Thanks for any info.... Caro

vette ( ) posted Mon, 14 May 2001 at 3:24 PM

Caro, We have taken off the 30 day limit to receive downloads. We are receiving requests from people that for one reason or another have had computer crashes and lost all their products. Taking the 30 day limit off enables us to activate their downloads if necessary. Members still can't exceed their max download attempts of 3 or 4. yvette

CarolineG ( ) posted Mon, 14 May 2001 at 3:27 PM

Thanks for the info Yvette S Could prove to be very handy hehe Caro

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