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356 comments found!
The maximum downloads is one of the new measures to help curtail some of the recent fraudulent activity. You have up to 4 downloads within 30 days. Please keep in mind that double clicking is recognized by the system as 2 download attempts. If the item is updated we will certainly give you 4 more. We want our customers to receive everything they pay for, however, some have abused the system. yvette
Thread: CC Processing Failure | Forum: MarketPlace Customers
Renderosity has tightened up security measures against fraudulent activity. However, this may also cause some valid members to have difficulty purchasing online. If you are having problems, please contact store@renderosity.com and we'll work with you to get your order processed. yvette
Thread: Upload Mistake | Forum: MarketPlace Customers
Thread: Upload of textures | Forum: MarketPlace Customers
There are 4 sets of lingerie textures in your store. Have you sent in more? Please give specific name. I don't see any in pending. Bebop - I am moving this to the store contributors forum. It's specifically for this type of issue. yvette
Thread: A common question | Forum: MarketPlace Customers
Thanks Ron. Yes Blau you can send a check or money order to: Bondware, Inc. 444 Metroplex Suite B104 Nashville, TN 37211
Thread: Handspan Alice | Forum: MarketPlace Customers
We were not overlooking this problem but busy trying to resolve it. Should have communicated that to you. The product is being retested and files reworked. Before Alice is released again, it will work as intended. We will post here when Alice is released again as well as emailing those that have emailed the store. Will keep a closer eye on the store support forum. The first of the month is always extremely busy for us. yvette
Thread: Store | Forum: MarketPlace Customers
Will check into it. I am out of town this weekend, will look on Monday morning. Please email your real name to store@renderosity.com so that I can look it up. - yvette
Thread: Lost downloaded files... :-( | Forum: MarketPlace Customers
Ok, they have all been sent individually. Please let me know if you received all the files. My apologies for not following up, yvette
Thread: Lost downloaded files... :-( | Forum: MarketPlace Customers
Will resend them one at a time this time. Might get through if the file sizes are not so large. yvette
Thread: Total Hair Complete... | Forum: MarketPlace Customers
Yes, the hair is being updated. Having some difficulties with the upload. Hope to resolve today.
Thread: Lost downloaded files... :-( | Forum: MarketPlace Customers
Johnathan, Yes we'll be glad to send these via email. In the future, you can email the "store@renderosity.com" and we'll be glad to help. Also, if you don't want your real name and email on to remain on this forum I will be glad to delete it. I'll work on getting those files out to you today. yvette
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Thread: Explain max. D-loads? | Forum: MarketPlace Customers