Your order has been approved. Please refrain from making multiple posts and emails.

downloads reset :-)

Yes this was an error. A Clearance item should not have been included, Thank you for bringing that to our attention.

Hi,
I will see if I can get in touch with her to have her read her sitemail :-)

Preston

Should be all fixed! Thank you all for you patience and understanding!

Preston

We are sorry for the error!  The system has set the minimum coupon amount to $25. We are trying to get this fixed.

We apologize for the inconvenience!

Preston

You have been sent an email.

You are welcome! You have a good weekend too :-)

Preston

I have cancelled order 111664791  and issued you these products using your instore credit order number 111664816. :-)

Preston

I have reset your downloads!

Ok Let me know if you are still having issues.

I'm not sure where the problem may lie? I was able to save the file to my desktop and extract it with no problems. Have you tried saving it first and then extracting the files?

Preston

We have a coupon that expires tonight.

Apply coupon* code 100909PB15P25 to your order at the time of checkout for instant savings !!!  For a limited time, receive 15% off all purchases of $25.00 or more.

I have marked your order paid :-)

Preston

Hi All,

I am just seeing this thread so I will try to address all the questions regarding the clearance.

An item enters into clearance once it goes 90 without a sale. Once an item is in clearance it stays inside of clearance as long as it sells within 60 days. If an item reaches 60 days without a sale it is then removed from the store.

The only way for an item that is in clearance to be returned to the actual store is for it to be updated with all new promo images, text and 50% new content.

As far as Spacer's idea of having a marked expiration date on the page is a good idea. I can present this to the team and see if I can get the programmer to find time :-)

I hope this helps.
Preston