I have reset your downloads as requested.  =-)

I too cannot find an order #, so please check back in with us tomorrow and let us know what you hear from the CC company.

Yes, I was able to extract the files properly.  Also, this product has sold over 270 copies in a 1 year span of being active and have not had any issues.

Yes, Rpublishing is the content creator for Renderosity, however, the marketplace and Rpublishing are two seperate entities run by different people on our staff.  I am going to go ahead and contact them on your behalf and explain to them what is happening and see if they can't help you out in some way.

I just downloaded the zip and could not duplicate the error.  Please site mail Rpublishing and someone from out staff will look into it and make sure everything is working properly with the product and will be able to guide you through the steps that need to be taken in order to get the product correctly!!

Can you please provide the order # and I will be happy to look into this for you.

I have reset your downloads, please let us know if you have any other troubles downloading the files.

You are correct in that it is not pulling the most recent products.  I have sent the issue over to our programmers and they should be able to figure something out first thing in the morning.

Thank you for bringing this to our attention!!  We will try to have it working correctly asap  =-)

I have contacted the review staff in regards to your products.  You should hear something back from them soon.

For future knowledge, the review process can take up to 14 days before moving over to pending.  However, in the recent past it has only been taking around 5-7 days to be pushed over for testing.

Have a great day. =-)

Blake

Please try to re-download the file and let me know if you have any issues.

No worries, I have gone and reset your downloads once again!!

Can you give me your paypal transaction ID so i can confirm your payment and activate your downloads.

Order #111968275 it shows that the order was paid.

I cannot seem to find an Order #111968754 and might have already been removed.

Have a great day!!

Blake

It looks as if the render rewards was applied.  It shows that the coupon took off $7.55 and the gift certificate amount used was $6.16.  Now you will need to pay the rest of the order through your paypal account.

If you have any additional questions or concerns, please feel free to ask and we will be happy to help!!

Blake

I have verified your payment and have mark your order as paid.  I wish there was something i could have done to help.  =-(

Have a great day!!

Blake

At this point I will need to cancel this order and you will need to re-order the following items and apply the coupon as well as the instore credit.

44423

46044

47926

51734

65712

77859

87165

Please make sure you get this order in asap before the coupon runs out.  Once you have placed your other order, let us know and we will delete the previous order for you.

Have a wonderful day!!

Blake