"Geordi, I believe I've arrived at a solution. Please assist me in testing it out. Pull my finger."

"That's odd. These reading will only indicate '42'"

"Careful Data! You shouldn't really consider Dumb and Dumber as viable role models."

Oops! Slow response on my part. Now that I look closer I do see some bump mapping on the skin. What prompted the comment was the lips. They look like they could definitely use something stronger. I think a texture with some spider veins on the legs and and a pronounced bump on the skin would be great for a grandmother/father character. Looking good.

Just posted mine.

"Geordi, tell me you love me before I initiate a warp core breach."

Thanks for the link pizazz. I really like that 'Nebula' texture she has.

I'd take it. Looks impressive. There even appears to be some subtle veining on the forehead. I would suggest a bump map. Keep going! :)

Well, for anyone still following: I called and they had me fixed up in no time. All of your praise was justified. I have my new toys and now I'm a 'happy camper' :)

Thanks Gini for the heads up. I'm just about to try to call them but if I'm unsuccessful I'll try the tech support address.

I always believe in being polite. There's that principle of Karma you know: 'What goes around comes around' or 'you reap what you sow' or my personal favorite: 'Be careful whose toes you step on today; they may be attached to the butt you need to kiss tomorrow'.

WOW! Everyone seems to know so many personal details about them. I need to hit some forums and chat more, except I don't get enough pics made as it is. :D

Well thanks again all for the reassurance. Our work hours coincide and I don't like taking care of any more personal business at work than I have to. I'll just crank my patience up a notch or two and see if I can find some time to make a phone call at work any way maybe.

I appreciate the response. Thanks.

Thanks for the reassurance. Your information would have been nice to hear from them though. At this point, I'm less concerned about my purchase and more concerned about being ignored. Even automated responses are better than this. :) I'll allow that maybe my expectations are just too high. I work in a support role and have a 30 minute response window. Two days seems excessively slow. Thanks again.