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Search Results: Comments
1,225 comments found!
evilkoolade,
I have reset your downloads.
Please let me know if you need anything else.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: Rest for Order #112133357 | Forum: MarketPlace Customers
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Order #: 112132986 and 112132987 | Forum: MarketPlace Customers
Hi,
I have marked 112132987 as paid and deleted 112132986 from your account.
You should be ready to now to download.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: Order #: 112132986 and 112132987 | Forum: MarketPlace Customers
Hi Silvia,
I will resolve this issue. I will let you know when it is completed.
Just wanted you to know I have received it and I am working on it.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: Could you please reset an Order for me? | Forum: MarketPlace Customers
Thread: Item download missing from order 112129074 | Forum: MarketPlace Customers
Thread: Order #111384658 | Forum: MarketPlace Customers
Hello,
I have reset all of your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Item download missing from order 112129074 | Forum: MarketPlace Customers
The files are now available for this product.
Thanks
TinaK
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Item download missing from order 112129074 | Forum: MarketPlace Customers
Hi Spit,
Thanks for bringing this to our attention. We are working to resolve this issue with the vendor and as soon as I hear back from them I will let you know.
Thanks
TinaK
Renderosity Admin
Tina Kaylor
Community Manager
Thread: download still pending | Forum: MarketPlace Customers
Hello,
Thank you for shopping at the Renderosity Marketplace!
Your downloads have now been activated.
To download your products, you will go to 'My Account' under the 'Members' option, then select the order number to access your download.
Future purchases will be available for immediate download after payment has been recieved.
Please contact store@renderosity.com if we can be of further assistance.
Thanks
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Reset on order 112126989 | Forum: MarketPlace Customers
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Exceeded the maximum number of downloads - connection problems | Forum: MarketPlace Customers
Hello,
I have reset your downloads for you so you can try again.
Please be sure to disable any download accelerator/ manager for they do not work with our system.
Thank you and have a nice day,
Tina
Renderosity Admin
Tina Kaylor
Community Manager
Thread: Purchased Items Missing In Download | Forum: MarketPlace Customers
No trouble at all just glad you got your items.
Have a great night and if you anything else pops up just let us know we are more than glad to help.
Have a great night.
TinaK
Tina Kaylor
Community Manager
Thread: Purchased Items Missing In Download | Forum: MarketPlace Customers
Hi Kym,
Could you give me the order number you are having trouble with? I see your last order but I am not sure which one in particular you are referring to.
Just let me know and we will work to get this resolved for you.
Thanks
TinaK
Tina Kaylor
Community Manager
Thread: Much slower than usual | Forum: MarketPlace Customers
Hello,
Not sure if there is a problem with Paypal but I was able to verify your paypal payment and have marked your order as paid.
Your downloads are available to you now.
Thank you and have a nice day!
Tina
Renderosity Admin
Tina Kaylor
Community Manager
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Thread: download reset | Forum: MarketPlace Customers