Thanks....but where doy ou get/read/find/answer instant messages on this site?

I've bought several items that are dynamic in the past as well, and only just found out that the reason they didn't work in Dax was because they're Dynamic. There's no manual for new users that says "this is what works here and/or there" and we pretty much have to learn by mistake, with apparently no forgiveness involved. I'm not asking for refunds on old purchases - but as I just bought this item I didn't think it'd be a problem to get a refund. If you buy the wrong software in a store, they usually let you return it or swap it. I especially didn't expect the sneering "Too bad so sad" attitude from the vendor. I spend a lot of money here so I thought there could be some leeway. It seems a very poor policy.

I see. Very friendly service here. Very anti-friendly vendors. I'm really not satisfied with the service. I wish we could rate vendors and not just the products. It's a shame, it really, really is, that the system works this way. It's like saying, "Ha ha you lose! You bought it, you're stuck with it even tho you can't use it!" Well, theoretically, if I can't use it, then there should be no problem with a 'garage sale' should there?

When? In 2007? 2008? Before I get fed up with it entire?

They need people who really know the web and understand that customers don't like drastic change like this - having to learn a website all over. It's common sense to want to keep the consumers happy, but they're overlooking that. Unfortunately I really don't have the time - or patience - to learn the new layout. It would have been nice, methinks, if Renderosity could have possibly POLLED the community about certain changes, instead of hitting them in the face with them? Isn't that, after all, part of being a community?

Message edited on: 01/17/2006 20:36

I have to say - I don't see any of the vaunted 'improvements'. Why is the website so bulky, ungainy, and non-user-friendly now? I saw news that the market software was changing, but where, oh WHERE did it mention this horrible, hateful, faceflop? It's certainly not a facelift! Distressing, completely distressing...and once I was so proud of Renderosity! Please, for all that's merciful, please try to restore some of it! Keep the so-called 'improvements' to the wishlist, and leave the poor, abused website out of the muck! This is just....well, GHASTLY. Not what one could, by any means, call "improvement"!