Hello Kristi

Thanks for this Information and thanks for all your effort you put in to solve this problem! Actually yes! All my previous older Thumbnails where 200x200, the newer ones where somewhat around 300x... but as I said "somewhat". So one I tried to upload was 301x...! I thought that it should work, because I interpreted the Info about the Thumbs, that they have to be 300 and up (and that the gallery is scaling them down if needed (as it does with the auto generated thumbs. I didn't think, that it has to be exactly 300 wide... Funny, that both "Wolfenshire" and "Hope" could upload my thumbs. So since they have elevated right's and since I got a "no permission" error, I thought that this is the issue. But probably they scaled the thumb before uploading, and so they where able to upload it... Any how it works now and that's important

Thanks again (please feel hugged)

Cheers

Dear Kristi Thanks for your quick reply! Weeee! That's a promise!!

Can't wait for Friday...

Cheers

Hello Kristi

Do you have any news about this issue? I'd really love to hear from you...

Cheers

Thanks for the Feedback

OK. Kristi, I clicked the Link, and it just said "Thank you!"... Hopefully it worked, and you get the Information you need. Thanks a lot for pushing this problem now, I really appreciate it!

Cheers

Dear Kristi As I wrote in my previous post: It makes no sense i do the same Screenshots again. Since this case is open for quite a while everything can be found a few posts earlier. Please have a look at my post @4261224 and the following ones. This describes exactly (with Screenshots) what problem I have (still have - since it behaves exactly the same as in the mentioned posts). I hope this helps. If you really need it in email-form I can copy paste the screenshots from the mentioned posts into an email, but there is nothing different than what I posted in the forum.

Thanks

Hello Kristi

Thanks for replying! Now that explains quite a lot. It's the same everywhere (even in the company I work for). Somebody leaves, and some of the projects, information and knowledge get's lost. Well I'm glad you took over the case, because it's really annoying, that I can't change the Thumbnail anymore. it is the same as described above even after logging out and loging in again. By the way, it's the same with new images i upload. I can set the thumbnail once, and after it is uploaded, I do not have the rights to change it. Interestingly, I can change the picture it self (I tested it by changing an already uploaded image with one I added my signature in the lower right corner and it worked). I can change the description as well, it's just that darn Thumbnail, I can't change. So I have to be extra, extra carefully when uploading a picture, because once I took the wrong thumbnail, it's settled and I can't change it anymore. Interestingly Wolfenshire could do so and he admitted, that he has elevated rights. So I think it all breaks down to some rights problems for my account (or even all the other "normal Users"). So I suggest your programmer investigates in that directions. I didn't provide you a screenshot, because it happens exactly the same as what happened before, so you can take the previous screenshots to the programmer. ;-)

Thanks again for your reply and please, pretty please, don't let me hang another few weeks/months before giving me a status feedback for this case. There's nothing worse than getting the feeling that nobody ever cares for the bugs you report.

Thanks a lot.

I just got to know about her passing away, and I'm really shocked. Wasn't she reccently awarded VOM? She was such a talented Artist. I still haven't catched upon this sad news. I never had the chance to talk to her, but I'll greatly miss her art and her phantastic work. Rest in peace Joanna. Condolences to her family and friends

Sigh! Over four months since I raised the Problem, that I cannot edit the thumbnails in my gallery any more!!! I suspect, nobody ever was looking into this problem really. Raising a problem concerning flaws in the Software, this site is running on is really calling in a big void. Nothing ever happens and my post of April 9th is more true than ever - no matter if the Admins of this site deny it or not. The facts are clearly visible. Renderosity does not care about flaws in their software and actually even though Hopeandlove promised me that "they (who ever "they" is) are still working on it" it turns out, that nobody is "they" and nobody ever worked on it. I mean, come on, it's a rights problem, so mostly these don't need very much digging in to the code of the software at all, but as I said nobody ever took care of this problem.....

Soon two months since the last post... (Sigh!) Did anything happen yet? I'd love to get another status update. Is this problem that way complex, or is the priority of this problem that way low???

Cheers

Allright, Then let's hope, they find the bug soon. Just another hint: Since I postet some new images the last few days, I found out, that I can change the text in the different fields and even the image it self, but not the Thumb nails... So possibly this helps in the investigations.

FurNose

Hmmmm... It's now almost a month, since I raised the problem and nothing happened since then. I still cannot change my gallery and that's pretty annoying! It looks like RodS was right with his statement:

RodS posted at 5:49PM Sat, 09 April 2016 - #4248838

"... You repeatedly tell us how much you 'appreciate' every single one of us, and yet when these issues are brought to your attention, it's like talking into a vacuum. We get a canned response about passing it along to the programmers, or that it will be 'looked into' then silence.. And no change..."

Seems like it all is forgotten now and nothing will ever change. If they are really working on it, then it would be fine to get a status every now and then :-(

:-D Thanks a lot

Well I'm not surprised, that an Administrator can do this. Usually they have elevated rights - and for what ever reason this seems to be a rights problem...

OK, here is what I do:

1. I go to my gallery and select a picture and click on "Edit Image"

1. I uncheck "keep current thumb" and browse for the new thumbnail

1. Then I scroll all the way down, set the checker at "I certify that this imager is...." and hit "save changes"

and then: Dang I get that error and a blank page to upload something new...

So that's what 's happening!