I have fixed my netgear as well :) all is working great now this morning. Thanks so much.

Nope still the same thing on my end.

This did not work for me. I have these files already but still When i download them from your site I still get this when I try to open the zip

!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeLibrariesPoseLK-A4LK-Rose23 Rose-MU4.png. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-eye2.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-eyesurface.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-lashes.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-MU2.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-MU4.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-torso1.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairLK-Rose-A4-1_64774.zip: CRC failed in RuntimeTexturesLK-A4LK-RoseRose-torsoBMP.jpg. The file is corrupt

Well thanks to the other vendor I now have my Other product. YAY. Mkeyes I do hope you get your product soon as well.

Mkeyes I have been waiting since last thursday for something to happen. I agree its not right to have to wait around for these items especially since we have paid for them. I did get one of my items thanks to the vendor but still sadly waiting on a refund or the other item.

However if this problem cannot be solved soon how will us few who can't unzip always get our downloads? Will you always be putting them on a different server for us or are we going to have to contact you ever time we buy something? I mean really if it can't be solved what are we to hope for in the future?

Like I said When the one vendor uploaded it to her site for me I had no troubles what so ever with the zip file.

Mkeyes i woudl write and tell her its not on your end and your not the only one having trouble and even point her to this topic to show her its a rendo problem. I would also ask if there is a way you could upload it for you to download somewhere else.

Also Mkeyes have you wrote the vendor to see if they will upload the zip file for you to a different site. I actually had one nice vendor do that for me and she is someone I would buy from again :)

Mkeyes Just wanted to let you know I have tried redownloading my items up to 8 times and still no luck. I have asked the vendor for a refund as Rendo said that is what I have to do. So waiting to hear back from vendor. rendo doesn't seem to care at all cause it's only affecting a few of us. Ok let me rephrase that its not that they don't care they just don't seem to be doing much at all the help us out.

As a customer I would just like the say thank you for postingt This. I agree 100% with you!!!

Quote - Send this thread back to the top.

I respectfully request that you please provide alternatives for those buying products who cannot download them and/or extract them. 

I understand and empathize with the fact that the network/server/programming issues may be thorny and difficult to troubleshoot because I've directly experienced it myself with my own business.  But that is no reason not to address the customer needs in other ways:  provide a quick refund and promise of future improved service AND/OR manually send the product from an alternate server.  If I, as a small business owner, with myself as sole employee, can do as much 7 days a week, I do not expect less from Renderosity.  The credibility of the business on which many of us, both  Vendors and customers, depend requires no less.

If, as you have said, this problem is restricted to only a "few" downloads, it should not be a big effort to take the appropriate and intelligent business action.

Just opting out for the weekend is not a good business plan.

Thanks for the Info on RDNA. I have sent A email the rendo requestinga refund of what I purchased. All except one item when the vendor here was nice enough to give me a another link to download it at :) But other then that I purchased my items thursday and contacted both vendors. Only one offered another way to download. So now I want a refund for that other item. I am unable to unzip it or use it at all cause of the site messing up. I just want my money back on my credit card. I will not be shopping here anymore till the site is fixed and even then who knows.

Well I use to could not see the reply box in FF but now I can. Everything about this is weird if you as me lol. I just want my products I paid for. I have one thanks to the generous vendor but sadly I still can't get the other.

can you reset my downloads once again. Still trying some stuff. So far nothing has worked.

I tried to download the Zip file that was placed here for a test and got this

!   C:UsersPinkDocumentsDazStudioTest_34331.zip: CRC failed in MarketingRenderosityMediaKit2007August.pdf. The file is corrupt