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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Order#: 111422579

Mitzibear opened this issue on Jun 26, 2008 · 10 posts
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Mitzibear ( ) posted Thu, 26 June 2008 at 8:58 AM · edited Mon, 25 November 2024 at 8:41 PM

I need my downloads reset for this order please. I too am having the issue of the files being corrupt once I download the zip files :(

KristiS ( ) posted Thu, 26 June 2008 at 9:30 AM

I have reset your downloads for you so you can try again. We are experiencing some technical difficulties right now and as soon as the issues have been resolved, I will let you know.

Thank you for your patience and have a nice day!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Mitzibear ( ) posted Thu, 26 June 2008 at 9:32 AM

Thank you so much :)

KristiS ( ) posted Thu, 26 June 2008 at 9:48 AM

You're welcome :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Mitzibear ( ) posted Fri, 27 June 2008 at 9:11 AM

kristi Can you reset my downloads again for this order? I kept trying on and off yesterday again to get the zips to work and nothing. So I need them reset again please. Thanks so much.

KristiS ( ) posted Fri, 27 June 2008 at 9:26 AM

I have reset your downloads for you as you requested so you can try again.

Thanks again for your patience and have a wonderful weekend!!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Mitzibear ( ) posted Fri, 27 June 2008 at 9:35 AM

Thanks once again :) But still I get this when trying to unzip them

!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeLibrariesHairClio HairClio Hair.hr2. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeLibrariesHairClio HairClio Hair_M.hr2. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeLibrariesPoseMAT Clio HairStyle 18.png. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeLibrariesPoseMAT Clio HairStyle 20.png. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeTexturesplus3dHairClioHairTR.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeTexturesplus3dHairClioHairTX03.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeTexturesplus3dHairClioHairTX05.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeTexturesplus3dHairClioHairTX09.jpg. The file is corrupt
!   C:UsersPinkDocumentsDazStudioHairClioHair_63628.zip: CRC failed in RuntimeTexturesplus3dHairClioHairTX10.jpg. The file is corrupt

KristiS ( ) posted Fri, 27 June 2008 at 9:52 AM

Please see the information at the thread link below. We are aware there is an issue and are trying to gather as much information from you customers to help us resolve.

 

 

http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2743501

Thank you and have a great weekend!!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Mitzibear ( ) posted Sat, 28 June 2008 at 11:17 AM

can you reset my downloads once again. Still trying some stuff. So far nothing has worked.

KristiS ( ) posted Mon, 30 June 2008 at 11:09 AM

I have reset your downloads so you can try again.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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