Thank you so much!!!

She is adorable! Definitely a "must have"!

I got my serial number and it's all good, installing now! Thank you so much, Kristi! :)

fictionalbookshelf posted at 10:37AM Thu, 10 November 2016 - #4289581

OddMuse posted at 9:39AM Thu, 10 November 2016 - #4289573

Hi, I don't want to bother anyone, but I still haven't received my serial number. I just checked my email and no response, and my account still shows as the screenshot I posted yesterday. I'm not sure what to do. Please help, I'd really like to use the program.

Thanks.

If you click on your 'My Account' there are several tabs across the top of your screen in white with grey lettering click on Item List. My serial numbers for Poser 11 Pro showed up when l looked at Poser 11 Pro under item list. In the image below I had to scroll quite a bit to get to it so the item's list search box is cut off. But you can specifically search Poser 11 in your item's list if it is long. The search box shows up just below all the white tabs and or above the start of your item list.

Thanks for the help, unfortunately, it doesn't show there either, I've looked several times. Kristi is working to fix this for me and others, which is very, very appreciated! :)

Hi, I don't want to bother anyone, but I still haven't received my serial number. I just checked my email and no response, and my account still shows as the screenshot I posted yesterday. I'm not sure what to do. Please help, I'd really like to use the program.

Thanks.

I've haven't received a serial number at all, I've contacted the Renderosity store but haven't had a response back. Not sure what to do. I hate to think I just wasted $49.99. :(

Hi Miss B, Yes, I thought the same thing so I checked my email and the only information on the invoice and confirmation emails is the amount I paid and a link to my account page for downloading the product. I think it was just an oversight and hopefully easily remedied.

I just wanted to add that I have installed the Install Manager and I thought maybe the serial number was somewhere under Account in the manager, but there isn't anything there, just a place asking me to enter the serial number, which I don't have. Thanks, Donna

Hi, I'm having an issue as well. I just purchased Poser 11 (Order number 112937509), and the payment has gone through.. I downloaded the zip for PC InstallManager, when I opened the zip all I found was the install manager and no serial number. I opened the install manager and can't find the serial number anywhere. Am I looking in the wrong place? It's not in my account anywhere, I checked my purchases tab and just get the download page. I'm sure I'm just missing something. Any help on this would be appreciated as I'm excited to get started with the program! Thanks, Donna

Attached is a screenshot of what I'm seeing:

I never spoke to Joanna, but I've loved her work and creations. She will be greatly missed. My heartfelt condolences to her family and loved ones.

Thank you so much, Stacey!