Morphy -- if they got your order, it will show up in your account info. You can click the head icon, and there's a link to see all the orders you've placed. You can see if it includes one from just then or not.

When you buy something, there should be a download link for any and all available files in your confirmation email and they should show up in your account. Also -- that netscape 7 file name issue is a bug. Both Mozilla and IE (6, at least), obey the Filename=XXX header, but netscape always wants to attach the extension to the end, so you end up downloading somefile.sit.php.