I was able to use the bat file and load the morphs. A lot of things are missing like hand grasp and a lot of things don't work at all like head size. And even though I put search on shallow or none the program loads few scenes or freezes to a stop with the time indicator spinning forever. I would reload Poser 7 but my house burnt to the ground in the Gatlinburg fire along with my computers and software. I've been working on this Poser pro 11 for a couple of weeks now and it's continually problematic. Very disappointed.

what do you mean by run the batch file?

Poser 11 Pro I've installed Michael4 Morphs using the File-Install From ZIP Archive & Manually 20 differ ways and times and they either don't show up at all or can't find files and won't work. I had an extensive library in Poser 7 and never had these problems. Frustrating!

i had to dispute my credit card charge on Poser Pro 2014 because the password didn't work and I really wanted a 64 bit Poser. I hope i don't have to jump through hoops on Poser 11  just to get a program to start that i pay a lot of money for. i'm going to do my part to pay the money for Poser 11. do your part and make the thing at least start correctly. otherwise I'm stuck with 32 bit poser 7 which by the way I really have enjoyed for the last 8 years. 

you shouldn't have to install the updates on a new copy of Poser.

If they sell you a software product there is a concept in the law known as implied intent of merchantability. Meaning it should work when you buy it.   I bought Poser Pro 2014 and could not get  pass the password.  I pulled my hair out for a week with multiple emails to Smithmicro  and finally sent it back. I then had to dispute my credit card charge for 2 months to get my money back. To rub salt in a wound members of this forum acted as it was my fault that the software didn't work. I never recieved an apology from Smithmicro or from this forum. Its a shame because i have wanted a 64 bit version for 2 years and this was a Christmas present to myself as i a am alone. Thanks alot Smithmicro!    

careful    i bought Poser 2014 upgrade and the password didn't work and one of the 2 DVDs didn't have anything on it at all   and then it took 3 months to win a credit card dispute with Smithmicro  

i pasted mine directly from the email from Sithmicro tech support's email that they sent me.

it worked a few days ago

i uninstalled Poser pro and i couldn't use it anyway

i was just trying to prove my case

well i went to the service pack to get a screen capture to prove it ask for a credit card

guess what     serial number now invalid

its like a cruel joke that keeps getting worse

i just hope they give me a refund

its interesting watching you guys blindly taking up for Smithmicro and quickly blame me.

i too am a hardcore poser user

put yourself in my position

and i have entertained the thought that its something on my end

im not a beginner though and i tried everything i could find and read on this including the simple things that support recomended.

i just want my money back at this point, im happy with Poser 7 and am going to try DAZ Studio. And im starting other things like Blender which i enjoy. But there nothing quite like the familiarity of Poser that i have used for about 8 or 9 years.  i have the box set of Poser 7 and they will have to pry that from my cold dead hands.

i spent 4 days, 10 emails,  some of which weren't even answered, over 50 attempts to put in the password, and after just one report to Smithmicro's online tech support they closed the incident. i started last tuesday and haven"t had a response since Wednesday.  

if the password didn't work, it didn't work 

well its of no use now

i went on Smithmicro to the service pack 3 and it required a credit card.

but you are making my point for me.

if you meet the system requirements listed by the manufacture and you buy the software and you install it and enter the given serial number the software should work.

and the the tech support should be able to either fix the problem or offer a refund or at least offer to send another copy of the software.

neither of these were done

i installed the software and then entered the given serial number.

if there is more to it than that Smithmicro did not make me aware of it.

i met there system requirements.

Maybe they shipped the a dvd that didn't match the serial number, i don't know.

but they didn't seem to care that they had sent me a product that i paid for and did not work.

 and i looked at downloading a service pack, but they wanted a credit card number to be able to download it.

What possible sense could it make to buy, software that doesn't work and then be asked to provide a credit card to update it so it works.

despite at least 4 emails to Smithmicro's tech support i got nothing more than standard solutions.... caps lock on and so forth.  They just didn"t seem to care that they sold me a product that didn't work. and no response at all from their shipping department.

i mailed Poser Pro back to them.

i was really looking forward to a 64 bit version and now i feel stuck with no upgrade options with over 30 gigs of content and years of poser   no upgrade path from here.

Smithmicro just doesn't care about customer support, at least thats evident to me.

im now looking for an alternitive.  

i hate to pay double from another vendor

ive given up    now its a matter of getting my money back

the product is of no use to me if it doesn't work

we will see if Smithmicro screws me or not

they certainly have wasted alot of my time

im mailing it back tomorrow

yea, your probably right, its my fault

everyone keeps making my point for me, 

it shouldn't be that difficult

we aren't protecting Ft Knox

i paid alot of money for their product, why then intentionally make it difficult to login.

maybe if enough people have troube, and they do, then Smithmicro might take their

customers seriously.

if you went to buy a car and the salesman couldn't get the keys to open the door would you buy that car?