I've been experimenting relentlessly with this product and I just find it hard to believe this is what it's supposed to look like:

:

This is exactly how it loads onto V4 in DAZ studio 4.7 without being touched or adjusted. The promo pictures show the bangs should go around the face not between her eyes. I've fiddled with every morph available but none of them fix it. Even if I load it into a scene by itself (not attached to any figure) this is what it does.

Is there something I'm missing here ?

I also purchased an item a couple days ago and it just went on sale. I was looking for information on how to get a partial refund myself when I found this post and its disappointing reply.

DAZ offers partial refunds for this type of situation, it's a real shame that Renderosity does not :(