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perelredstorm | 5 | 17 |
5 comments found!
I am afraid I must disagree with you Jimbob... I don't consider it "site bashing", but a critique of performance. When one of my $6.50 an hour employees is late for work, they expect and deserve a critique of that behavior. (By the way... I have several part timers - 16 year old employees - that will call ahead if they even THINK they might be late.)
Make no mistake about it... Rendo is a business... and it is NOT a small one. It has around 100 staff members, which is more than many small businesses and even large restaurants. It is not "John's personal art website". Far from it. They take money from advertisers that expect professionalism... and that is NOT a term meant to bash the site. It is simply a matter of conduct. That includes the ethical conduct (not to mention legal ones) of businesses whether it is a promotion (as in this case), a sale of goods, or a contract for services.
If you are thinking that Rendo should be "given a break" or "cut some slack" because many of us do this as a hobby... you are making a mistake. It is OUR hobby... and THEIR business. We should expect no difference then us walking into a craft store and expecting a high level of service. In fact, as an internet company (as opposed to a "brick and mortar" one), they have far less overhead and thus turn a much greater profit than their traditional counterparts. Yes... they are a business and should be treated as such.
So Jimbob... we should not overlook their performance. If you do, you are accepting mediocrity... and that is a grave mistake. You see, I like Renderosity... and I will continue to visit the site. This incident doesn't change that. However, I do expect them to realize that they have let down a customer (and WE are ALL their customers). If we do not... as customers... let them know that they let us down, they may not learn from their mistakes. Now we must hope that they listen to this message.
So they WILL (hopefully) learn from this, and they will move forward and do better in the future. We will continue to visit here and enjoy their site. But the bar is set and the expectations are clear...
Thread: Welcome to the Legends of Mernac Contest - Where You could Win $500 CASH! | Forum: Contest Announcements
JIMBOB83... as I said in my post, it is understandable that problems arise. I get that. (Although Rick did say the results would still be on the 9th). The point is... according to LillianH's own post, they did not get the judging sheets or scores until after 6:30 last night (and I do appreciate LillianH coming forward with an answer). That means that at 6:30 "they" KNEW they didn't have the results to post. It would have been nice to see even a short post at 6:30 saying the results would be delayed until the next day... or the next week... or Christmas for that matter.Â
If not at 6:30... then 8pm... or 10 pm... or midnight. How about posting a notice before they stopped working for the night... or even at 8am this morning. I know many people that submitted entries that were checking both sites every 15 minutes until the wee hours of the morning. A courteous post could have alleviated all of that.Â
Thread: Welcome to the Legends of Mernac Contest - Where You could Win $500 CASH! | Forum: Contest Announcements
I used to think that Renderosity was a somewhat professional organization. This contest, however, gives me pause to wonder.
The contest ended yesterday and still no results are posted at either site. That Rick character at Mernac posted yesterday around 10am that votes were being counted... but nothing since then.
Problems arise... that is understandable(although not acceptable in several U.S. States when a cash prize is offered)... but one would think that even a short notice that results are delayed (with a new estimate) would be forthcoming.Â
What makes matters worse is that both Rick (at Mernac) as well as LillianH (both a judge AND an admin here) have been online this morning, yet neither one seems to think even a brief update is in order.
I must say that this reflects very poorly upon Renderosity. It IS what I would expect from Mernac, but not from here.Â
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Thread: Need help combining two objects... | Forum: Poser - OFFICIAL
Thread: Need help combining two objects... | Forum: Poser - OFFICIAL
Thank you Michal for replying so quickly... actually that is what I tried to do, but I guess I am having trouble "saving the whole bunch". I either get one part saved or the other, but not the two together. Again... it is probably something simple I am missing here...
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Thread: Welcome to the Legends of Mernac Contest - Where You could Win $500 CASH! | Forum: Contest Announcements