2 threads found!
Thread | Author | Replies | Views | Last Reply |
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rbaker1956 | 5 | 79 | ||
rbaker1956 | 1 | 72 |
8 comments found!
Hey Guys. Well it's been a month, and while there has been some improvement, overall my shopping experience has been buggy as all get out. After a couple of pages of navigating, the pictures of the products no longer show up. I use to toggle the " quick peek" button to try to refresh the pictures but even that cuts out. Sometimes i quit Safari and then start all over, other times I have to re-start the entire computer. I am on a mac using the latest update of Safari, but really, aren't we a little past the point of my machine. my OS, my browser? Last week it took me  three days worth of trips to the site to purchase a rather hefty amount of products. But with the quitting and restarting, it just sucked up my time.( this process in the past would've taken about two hours) Shopping on this site is no longer fun, it's a chore. By the way the pictures disappear in the market place, my wishlist, my previous orders, even my shopping cart.
Thread: New Marketplace Bugs/Issues ONLY | Forum: Community Center
" Render Rewards will not be extended as they automatically expire and count toward your next month $ amount spent. "
Tina thanks for the reply. Actually there are a couple of ways you could do it. It could be store credit or a gift certificate. I might suggest that you actually have someone take a look at my account before you burn me of a $132.00 credit...OR NOT. I'm not going to rant or rave because that's not my style, but I will tell you that from a business perspective, I'm not the kind of customer you want to have go away. Having said all of that, what's a little egregious is that Renderosity sprang these changes in the last week of the month with no real warning that there might be sitewide issues. I understand you guys didn't anticipate them, (although if you paid any kind of attention to DAZ3d's rollout of their new site, it should have served as a cautionary tale.) BUT now that these" bugs" have manifested themselves, it seems that tunnel vision around the site has made you guys myopic to the larger picture. The site isn't the most important thing for Renderosity's future going forward, the customer base is! I have no doubt, that somewhere in the future the website's going to be just fine, maybe (and hope springs eternal)even far better than the old site. I realize that for some of the members, it's working perfectly fine now, for others there are minor irritations, and others are spouting that they are walking away outraged at the betrayal. I'm sure the furor will die down. BUT when there is a "cock-up" (and this is a cock-up) the onus of the burden should never be laid at the feet of the customer, (that, borders on indifferent bureaucratic abuse) but rather you guys should be placating the real ruffled feathers to buy yourselves some goodwill while you get stuff straightened out. Your response ( And I am giving you the benefit of the doubt as to intent.) was basically, " No we can't bend our policy to insure that YOU won't be financially affected by this cock-up, but could you send us a screen shot to help US fix the problem with OUR rollout!????"
 Next time could you buy me dinner first?
SO, no, no screenshot. If you guys talk amongst yourselves about my situation and arrive at an equitable solution for me, then great. If not I am sure that I can limply navigate the website and spend $132.00 on something so that it's not a complete waste. And I still have credit at the store to the tune of a hundred something, so you have about thee hundred bucks that I will probably spend in the future, but that's money you guys already banked. I'm certainly NOT going to stomp my feet and swear to the Gods and all that is unholy that I will never shop at Renderosity again. I will if I can and there's something I want to buy. Currently I can't see anything TO buy and have no idea whether that will be true in the future. As far as being your beta/lab rat, sorry but you've made it abundantly clear there's no cheese at the end of the hallway. Let me know what you've decided in 24 hours or less and I will plan accordingly. regards -rbaker1956
Thread: New Marketplace Bugs/Issues ONLY | Forum: Community Center
Okay . well the " other pages" of the prime market are now showing up at the bottom. ( by that I mean the navigational buttons.) ,so that is fixed. I still can't get the thumbnails to show up either in the what's new nor the prime marketplace. I was able to jiggle the quick peek button to get the thumbnails to come up, but that was just briefly. Please understand that unlike some, i have patience as you try to roll this out, but the render rewards coupon thing, puts pressure on me which means I feel pressure towards you. I have $132.00 in render rewards due to me this month and I will be howling mad if I am not able to use it in the way i want to before the end of the month. That's why I think a deadline extention is essential. Every new website roll out has it's bumps, but I have to say that this was in no way ready to be brought to the marketplace. At times I wonder what REALLY needed to be fixed so much that you would render the website so dysfunctional. Hopefully that all become moot in the next month and the gains will be worth it. best of luck-rbaker1956
Thread: New Marketplace Bugs/Issues ONLY | Forum: Community Center
Mac 10.8 safari 6.5
Well.... Â None of the thumbnails are coming up on the what's new page nor the prime page and I can't go " past" the 1st page of prime items. Other than that Mrs. Lincoln...
I assume this is a bug that needs to be worked out, as it stands the changes have made the website virtually nonfunctional for me. I have a very large render rewards credit that expires next week, and frankly I think you should extend the expiration date a month, for everyone as it wasn't particularly helpful to enact these changes the last week of the month when ( I assume) many took advantage of the " prime bump" last month in order to maximize their rewards. Please give consideration to this.
Ps- I did do a command refresh to clear the cache and that didn't help either.
Thread: Re: Overloading Poser Pose directory | Forum: Poser Technical
Thread: Re: Overloading Poser Pose directory | Forum: Poser Technical
Thanks Karen. I just realized i forgot to mention that i was working on a Mac and when i went to the hogsoft web site, it was pretty clear that all the utilites are for windows. Anyone know of a similar utility for Mac? I do have poser 5, but am afraid to upgrade, because i have heard there are compatibility problems with Daz and Millenium products. Is this just rumour or should i beware?
Thread: Renderosity Market Place items and MAC users - what are the issues? | Forum: Poser - OFFICIAL
Hey everyone thanks for the help. It all converted and loaded, and i am as happy as a happy camper can be in this po-mo deconstructed post- apocalyptic new world millenium can be!
Thread: Renderosity Market Place items and MAC users - what are the issues? | Forum: Poser - OFFICIAL
Marty and all thanks. I am the notorious Mac user who is having problems. Thanks to Steve S I went over to the website and got the conversion utilities. I have my fingers crossed and hope that this goes smoothly. i can see from the other postings that there are a "few" Mac Os incompatibility problems. Oh well maybe I'll get a Pixar character named after me. Thanks again-Rich B
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Thread: New Marketplace Bugs/Issues ONLY | Forum: Community Center