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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Renderosity Mag

chedri opened this issue on Jan 19, 2003 ยท 8 posts
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chedri ( ) posted Sun, 19 January 2003 at 7:24 AM ยท edited Fri, 10 January 2025 at 5:02 PM

Hiya, I bought issue 1-4 of the mag 13/12/2002, and it havent shown up yet. I live in Europe, but more than a month seems like a long time :P Did it ship?

chedri ( ) posted Sun, 19 January 2003 at 7:24 AM

erm that should be 12/13/2002

tammymc ( ) posted Mon, 20 January 2003 at 5:23 PM
Site Admin

For international shipping it can take 4-6 weeks, please let us know if you have not received by the end of January. thanks tammy

Xlars ( ) posted Wed, 22 January 2003 at 7:32 PM

I have the same problem. Live in Europe and ordered the 1-4 of the magazines at 12/14/2002 and now we have 01/23/2002, that is exately 6 weeks ago. Should I wait eg. a week more or is there any way to trace where the package is ?

chedri ( ) posted Thu, 23 January 2003 at 10:48 AM

I just received the mags today. Its incredibly slow, but it works

tammymc ( ) posted Thu, 23 January 2003 at 10:56 AM
Site Admin

Thank you for letting us know. Glad to hear you received them. I hope you enjoy them! Xlars - I would say yours should arrive soon. I think the holidays created some backlog. thanks tammy

Xlars ( ) posted Thu, 06 February 2003 at 2:27 PM

thanks tammy - just wanted to let you know that I have now recieved the magazines (shipped december 16, 2002 and arrived here at my home february 6, 2003). I guess you are right that the christmas may have created some backlog so this is why it took almost 2 months to arrive. Is there anyting I could have done to get it quicker .. because I am considereing a subscription and would like not to wait so long for the issues. Kind regards.

tammymc ( ) posted Thu, 06 February 2003 at 2:31 PM
Site Admin

I think international sub tend to get their mag within 2 weeks. The holiday time really slowed this down. I don't think we have gotten many compliants since we switched mail carriers with our bulk mail. You could go to the Magazine interact forum and ask international members how long it seems to take for them to get their sub issues. tammy

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