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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
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Still aren't able to get connected to the store. after filling out the form and clicking "make secure purchase", i get: CC Processing Failure! AVS Failed: Problem connecting to the AVS server, please try again. or: CC Processing Failure! Bad Money. i'm from Germany, so i overwrite USA with Germany. tried with Netscape4.7 and IE5.0, no difference. that's the 3rd day now, that i'm trying, the 1st error occurs most of the time, the 2nd, i only got once or twice. Any Solution to this problem? eagerly waiting to spend my money on Alora ! -Rolfi