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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Customer support for the product is provided by the specific merchant that made the product. Please contact them for this type of assistance. Thanks, Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
So you are saying that if I buy a product threw your market, and it proves out to be other than what was stated, that I have to go to the merchant. I am not a new buyer, and I am surpriesed because this is the first time I've had this problem. But yes, I will contact them and let you know what they said.
So you are saying that if I buy a product through your market, and it proves out to be other than what was stated, that I have to go to the merchant. I am not a new buyer, and I am surprised because this is the first time I've had this problem. But yes, I will contact them and let you know what they said.
I didnt know it wasnt what was stated... All products are tested before entering the marketplace and should function properly. Keep me updated. Clint
Clint Hawkins
MarketPlace Manager/Copyright Agent
All my life I've been over the top ... I don't know what I'm doing
... All I know is I don't wana stop!
(Zakk Wylde (2007))
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I purchased and downloaded FB_Jubilee17285, was all set to work with her, and found her unable to load due to morphs or sizes not included. It got so y monster machine, a 1.4 gig processor, with 1 gig of ram was not able to resize the figure with the mat pose sets given becasue it laced certain items such as BreastLift, BreastSize5, EarElfBig, EarElven,, and so on. I want this package, but I want it to work. Please help me here