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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Bad Download or Poser 5 Stuff


Compdoctor ( ) posted Wed, 19 March 2003 at 9:33 PM ยท edited Tue, 23 July 2024 at 6:38 AM

I purchased and downloaded FB_Jubilee17285, was all set to work with her, and found her unable to load due to morphs or sizes not included. It got so y monster machine, a 1.4 gig processor, with 1 gig of ram was not able to resize the figure with the mat pose sets given becasue it laced certain items such as BreastLift, BreastSize5, EarElfBig, EarElven,, and so on. I want this package, but I want it to work. Please help me here


Compdoctor ( ) posted Wed, 19 March 2003 at 10:51 PM

I really want this file working please


ClintH ( ) posted Thu, 20 March 2003 at 8:38 AM

Customer support for the product is provided by the specific merchant that made the product. Please contact them for this type of assistance. Thanks, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Compdoctor ( ) posted Thu, 20 March 2003 at 9:47 AM

So you are saying that if I buy a product threw your market, and it proves out to be other than what was stated, that I have to go to the merchant. I am not a new buyer, and I am surpriesed because this is the first time I've had this problem. But yes, I will contact them and let you know what they said.


Compdoctor ( ) posted Thu, 20 March 2003 at 9:47 AM

So you are saying that if I buy a product through your market, and it proves out to be other than what was stated, that I have to go to the merchant. I am not a new buyer, and I am surprised because this is the first time I've had this problem. But yes, I will contact them and let you know what they said.


ClintH ( ) posted Thu, 20 March 2003 at 9:58 AM

I didnt know it wasnt what was stated... All products are tested before entering the marketplace and should function properly. Keep me updated. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Compdoctor ( ) posted Thu, 20 March 2003 at 4:56 PM

k I will sorry for that double post, now the hard one, I can not find an e-mail address for the merchant?


ClintH ( ) posted Thu, 20 March 2003 at 5:11 PM

Click on the merchant name under the products thumbnail. You can send an Instant message or E-Mail from that page. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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