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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
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For a very short idea of our current submission process (though I am working to get a more carefully detailed submission process posted soon): 1) Send me a simple and not too large rendering from 3 or 4 angles of the proposed piece by email to DTHUREGRIF@aol.com. This begins the submission process. 2) I will within 24 hours confirm that I have recieved your proposal and renders, and within 72 hours attempt to send back some response, suggestions or even just ask you to go to the next step, which is sending me the files for testing. 3) At this stage we arrange for you to send me the actual files, even if they are in a stage where you may need to make some suggested modifications, so I can begin doing some testing for basic usability, since we wish all items in the store to be of only the highest standards of quality for our purchasers. 4) Once the model or contributed project is in a satisfactory condition, you will be contacted by Jack and Ed to work out any details needing still to be worked out, and we will begin moving to getting your product on display in the store :) Diane Thure Griffith DTHUREGRIF@aol.com