Wed, Dec 18, 11:16 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 18 9:40 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Farrah Basic Pack Product


AlleyKatArt ( ) posted Fri, 18 April 2003 at 1:20 AM · edited Thu, 15 August 2024 at 5:28 PM

Content Advisory! This message contains nudity

file_54855.jpg

Okay, I mailed the store, it's several hours later, not even a 'got the email' message in my inbox, so I'm taking my complaint here, where people can read it. I bought Farrah for Judy on the 13th. On the 14th I messaged Quarker that there was something wrong with his product that the testers didn't catch. She has no hip morph for her non-gen setting. In short? I paid 17.80 for something I /cannot/ use as was advertised. It said a full body morph, not a 'everything but the hip' morph. You turn her genital setting off, she looks weird, because Farrah's body is much thinner in the Z setting. I've added a picture to show exactly what I mean. How can I use this? And why should I have to spend my time fixing a problem the testers and the merchant, himself, should have caught? It's quite an obvious problem, that should have been noticed the moment someone loaded her. I bought the model because she's lovely and absolutely gorgeous, but I wanted to use her for my sci fi artwork, in which she'd be wearing a skin texture that made her look clothed. I can't do that with her genitals on. On the left is Farrah with the genital switch turned off, and on the right with the switch on. As you can see, it makes her utterly unusable with her genitals off.

Kreations By Khrys


ClintH ( ) posted Fri, 18 April 2003 at 7:27 AM

Khrys, I will contact the merchant for support. Thanks for posting. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



AlleyKatArt ( ) posted Fri, 18 April 2003 at 7:29 AM

Thanks, Clint. But like I already said, I tried contacting him. Got nothing. Being a merchant myself, I know my product got put through some pretty strong tests. Every face was checked to make sure it worked and the like. I want to know how this slipped through the cracks.

Kreations By Khrys


ClintH ( ) posted Fri, 18 April 2003 at 7:38 AM

I know you E-Mailed them... Next step is for me to contact them which I did via IM and E-Mail. How it slipped throught the cracks? I havent a clue other than it wasnt tested with the genitals turned off. I'll make sure you are taken care of properly. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Quarker ( ) posted Fri, 18 April 2003 at 1:17 PM

Hi, Khrys. The sent E-mail returns to me though I tried to send you E-mail several times. Please tell me of your accurate E-mail address. I am working to solve the problem now. Thank you. Quarker


ClintH ( ) posted Fri, 18 April 2003 at 1:35 PM

Thanks Quarker! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.