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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 13 4:30 am)

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Subject: Still not able to buy !

rolfi opened this issue on Jun 06, 2000 ยท 10 posts
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rolfi ( ) posted Tue, 06 June 2000 at 1:26 AM ยท edited Fri, 10 January 2025 at 12:24 AM

trying since 3 weeks now to buy stuff from Store, always getting that red message: CC Processing Failure! AVS Failed: Problem connecting to the AVS server, please try again. posted some messages here about that, and seen lots of other people having the same problem, seems that people from outside USA having that problem. is there a time-mark to see, when that problem will be solved? your impatient waiting Rolfi

DTHUREGRIF ( ) posted Tue, 06 June 2000 at 4:22 PM

I'm very sorry that you are experiencing problems. We are working on trying to solve this problem, but so far it has eluded us. I don't have a timeline, but hopefully we'll find the answer soon. We very much want to be able to accommodate all of our members.

ZETT1 ( ) posted Fri, 09 June 2000 at 7:49 AM

I have the same problem and waiting like Rolfi to use the very nice ( but for me not working ) Online-Store. ZETT

Iefke ( ) posted Fri, 09 June 2000 at 4:55 PM

I'm from Europe too. Wanted to buy something to support the community. Have the same problem. Yvo

DTHUREGRIF ( ) posted Fri, 09 June 2000 at 6:42 PM

I know. It's driving me crazy. We are working on it. We apologize for all the inconvenience. Diane

Marque ( ) posted Mon, 12 June 2000 at 10:07 PM

I am from the U.S. and it doesn't work for me either. Marque

DTHUREGRIF ( ) posted Tue, 13 June 2000 at 6:00 AM

Good news! The ordering problem is now fixed. Thank you all for your patience and sorry for the inconvenience. Please try ordering again.

rolfi ( ) posted Tue, 13 June 2000 at 6:26 AM

Good news aren't allways good.... Still get that AVS Failed: Problem connecting to the AVS server, please try again. :( Rolfi

ZETT1 ( ) posted Tue, 13 June 2000 at 6:31 AM

Yes, me too !!! ZETT

DTHUREGRIF ( ) posted Tue, 13 June 2000 at 3:14 PM

Darn, we thought we had it solved. Back to the drawing board. I'll keep you posted.

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