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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: ClintH - Download Problems - Not the first

DTigerWoman opened this issue on Aug 19, 2003 · 3 posts
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DTigerWoman ( ) posted Tue, 19 August 2003 at 1:29 AM · edited Wed, 28 August 2024 at 4:52 PM

I have the same problem here as I did last time. I understand the verification and stuff but this isn't my first time purchasing something. I used my instore credit both times. Clint... could you please enable my download? Thanks, DTigerWoman

StaceyG ( ) posted Tue, 19 August 2003 at 9:02 AM

Hi, I have set your downloads. You shouldn't have this problem again. We failed to remove the flag for new purchasers but it has now been removed for future orders. Sorry for the delay. Thank you, StaceyG Renderosity Admin

DTigerWoman ( ) posted Tue, 19 August 2003 at 10:02 AM

Thanks Stacey! DTigerWoman

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