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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 04 4:57 am)

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Subject: Also having a problem with getting downloads

DaveH02 opened this issue on Aug 21, 2003 · 6 posts
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DaveH02 ( ) posted Thu, 21 August 2003 at 9:56 PM · edited Fri, 22 November 2024 at 10:26 AM

I am a first time buyer, but I used a credit card, and figured if there was a verification period on the credit card, it would pass in a day or so. I may have read the agreement wrong (was tired ;) and have slept since then), but I though I would be able to download my items right away. I got the verification E-mail, but I have no links, and I was not charged any shipping. Please help 8o) Order #141289 Thanks

ClintH ( ) posted Thu, 21 August 2003 at 10:02 PM

Hi DaveH02, As part of our verfication process we ask that you send us the toll free or security number off the back of your credit card along with your Renderosity member name. Send to : store@renderosity.com When we have that information, we'll be happy to activate your purchase. This is for first time purchases only. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

DaveH02 ( ) posted Thu, 21 August 2003 at 10:30 PM

Thanks, I vaugly recall seeing that, I should have payed more attention. E-mail sent Thanks again

ClintH ( ) posted Thu, 21 August 2003 at 10:39 PM

Dave, Checking now...back in a second. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Thu, 21 August 2003 at 10:43 PM

Ok, Your all set. Your purchases have been activated and can be found by selecting My Shopping Cart from the side bar then select the Purchase History tab. If you run into any problems please feel free to contact me. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Taylor777 ( ) posted Thu, 28 August 2003 at 9:57 AM

The file downloaded great
Thank you very much

Taylor777

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