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Vue F.A.Q (Last Updated: 2024 Dec 30 8:14 pm)





 


Subject: Newbie Question

grunthor opened this issue on Aug 29, 2003 ยท 6 posts
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grunthor ( ) posted Fri, 29 August 2003 at 12:35 PM ยท edited Wed, 08 January 2025 at 8:22 PM

Hi all, I just received my copy of Vue and I cant wait to dig into it. I just have one question about what's supposed to be included with this. I received 2 CD's and both of them are labeled Application CD. I looked at the contents and they appear to be identical. Shouldn't they have different things on them? i.e. one application disk and one content disk? Or is e-on Software being nice and sending me a backup copy?

nish ( ) posted Fri, 29 August 2003 at 12:40 PM

Well I guess you are the lucky/unlucky one! Mine (Vue 4) has 1 "Application" and 1 "Extras". Probably a newbie at Vue office packed your CDs. I'm sure if you contact them they will have a better answer for you.

grunthor ( ) posted Fri, 29 August 2003 at 12:45 PM

Yeah that's what I figured. I've e-mailed their support folks. Hopefully they'll ship a copy to me soon.

gebe ( ) posted Fri, 29 August 2003 at 12:46 PM

Yes, this must be an error of e-onsoftware. What yoy can do is the following: Install Application CD normally. That's the most important. Keep save and clean the second application to send it back to where you have purchased it. Do it fast and send a ltter with it to explain. The second CD should be called EXTRAS and contains extra files and sample images. But you do not need it to start with Vue. You can work normally with it and wait to get the right CD. Now, that's a weekend and not very comfortable. Otherwise I would have told you to go to e-on's site and write a message there. But anyhow, it will not be read before next Monday. So I think it is faster to do it the first way by snail mail. If by luck, Lynn Fredericks from e-onsoftware reads this, he may give you a different answer. But, as already said, you only need the App CD to start with Vue. Just go ahead and have fun:-) Have you purchased in the U.S.A. or in Europe? Guitta

grunthor ( ) posted Fri, 29 August 2003 at 3:04 PM

Attached Link: My first attempt.

Hi Guitta,

Thanks for the advice. I bought it straight from e-on software via their web site and they shipped it to me directly. I am in the US. I've already written an e-mail message to their support address asking what to do so hopefully they'll reply soon.

I have already installed it (and the 4.2 beta patch) and everything seems to be working fine.

grunthor ( ) posted Mon, 01 September 2003 at 1:37 PM

Lynn replied to my e-mail and is shipping me a replacement disk. Thanks!

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