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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No download button for me as well...

VonCroy opened this issue on Feb 17, 2004 · 2 posts
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VonCroy ( ) posted Tue, 17 February 2004 at 4:23 PM · edited Tue, 19 November 2024 at 1:21 AM

I have also just made a purchase and in common with several posts here have no download button. How do I make it appear? I got the order confirmation e-mail.

StaceyG ( ) posted Tue, 17 February 2004 at 4:32 PM

Hello, Since this is your first credit card purchase you should have received an ebot RENDEROSITY FIRST TIME BUYER asking you to email store@renderosity with either the 3-digit security code or toll free phone number from the back of your credit card along with your username. As soon as this information is verified, we will activate your download. This is for first time purchases only, all future purchases will be avaliable for immediate download. Thank you, Stacey Renderosity Store

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