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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Can't get into purchases page

imandos opened this issue on Feb 26, 2004 · 5 posts
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imandos ( ) posted Thu, 26 February 2004 at 8:25 AM · edited Sat, 21 September 2024 at 2:30 PM

I can't seem to get into my purchases page. I get an error message saying an internal error occured. Please fix this as I can't download my latest purchase and would hate to loose the data of previous purchases. Best, Tom Woodall AKA Imandos

ClintH ( ) posted Thu, 26 February 2004 at 9:42 AM

Hi Tom, Looking into it now. Sorry for the problems. I hope to have it resolved in 15-30 min max. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Thu, 26 February 2004 at 9:43 AM

Hi Tom, Its now working. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Thu, 26 February 2004 at 10:36 AM

Thanks, One thing about all of you in customer support, you are the best of any site I have ever dealt with. Thanks from all of us who have shopped and will continue to shop at Renderosity for all the great Poser items. You are a major reason I buy here. Best, Tom AKA Imandos

ClintH ( ) posted Thu, 26 February 2004 at 2:01 PM

Hi Tom, Thanks for the kind words. Customer support is a very high priority at Renderosity. Have a nice day! Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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