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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Checkout stuck :-(

ExtremeThemes opened this issue on Apr 17, 2004 · 3 posts
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ExtremeThemes ( ) posted Sat, 17 April 2004 at 3:04 PM · edited Fri, 30 August 2024 at 8:05 AM

I need some help here... a while back I tried to buy something using my merchant credit and because it was the start of the month it didn't go through. I ended up at a page saying to call customer service but natually it was the weekend, or night and couldn't get through. I have tried several times after that and still the same thing, always no answer at the phone number given ( or the wrong hours to try and call). Again today I tried to buy a cottage... I need a cottage...lol... and no go. Any way to fix this from here??? You can IM or e-mail me if any private info needs to be exchanged... thanks :-) Gail

Debbie M. ( ) posted Sat, 17 April 2004 at 3:10 PM

Hi Gail, I've reset your credit card on our system. Please try your purchase again. If you continue to have problems, please let me know. Thanks for shopping the MarketPlace. Regards, Deb

Debbie M.

ExtremeThemes ( ) posted Sat, 17 April 2004 at 4:56 PM

Thanks Deb :-)

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