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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 18 8:00 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: reset DL Please

keweljewels opened this issue on Apr 21, 2004 · 3 posts
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keweljewels ( ) posted Wed, 21 April 2004 at 4:49 PM · edited Tue, 10 December 2024 at 6:24 PM

I yesterday night purchased Nana. Problem is I am unable to DL the product. I had a weird glitch with Winzip it would download, no file, I cancelled it several times when it started to DL because the settings on it werent right. I had to go and uninstall winzip, restall, when I came back to attempt again to DL the product, I was told I could not i reached the max DL. I have no file from this product, can you please reset Nana. I had written the store last night, and never heard back. KJ

ClintH ( ) posted Wed, 21 April 2004 at 5:49 PM

Hi KJ, Sorry we missed your E-Mail to the store - I dont recall seeing it. I have reset your downloads for NANA. If you continue to have problems please let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

keweljewels ( ) posted Wed, 21 April 2004 at 5:56 PM

Clint, thankyou so much....I just downloaded her :)

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