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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 04 4:57 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download crashed received no product

Zephre opened this issue on Jun 09, 2004 · 2 posts
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Zephre ( ) posted Wed, 09 June 2004 at 11:41 PM · edited Wed, 29 January 2025 at 11:38 PM

Hi I purchased Da Boots for V3 by Lory and when I tried to download, no screen popped up to save the zip file, then my computer froze and I had to quit out of my computer with a hard shut down. I have looked all over my computer and there is no boots.. My wife was able to download the gift I bought her in her account on the same computer after we rebooted. What can I do now as there is no download button in my purchase area anymore. Thank you, Ralph aka Zephre

Debbie M. ( ) posted Thu, 10 June 2004 at 5:53 AM

Hi Ralph, I've replied to your email. Please let me know if you continue to have problems. Thanks for shopping the MarketPlace, Deb

Debbie M.

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