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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 01 1:59 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Please Reset Gift Received Page

Natolii opened this issue on Jul 22, 2004 · 2 posts
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Natolii ( ) posted Thu, 22 July 2004 at 6:12 AM · edited Sat, 25 January 2025 at 3:50 AM

I just received some products as a gift and I'm unable to Download them.

Debbie M. ( ) posted Thu, 22 July 2004 at 8:19 AM

Hi Natolii, The gift giver is a first time buyer, and must complete the first time buyer verification process before the downloads can be activated. Thanks! Deb

Debbie M.

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