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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 4:03 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: I'm having a problem w/Deandra Character Pak

Smoovie opened this issue on Aug 16, 2004 · 2 posts
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Smoovie ( ) posted Mon, 16 August 2004 at 10:48 PM · edited Wed, 15 January 2025 at 5:35 AM

My files for Deandra do not work I purchased Deandra, and the files will not open in Poser. In Poser I get an error stating that: the file being read is not a valid Poser file. I tried to open the jpeg files in Photoshop and I got an error message. Could not open because an unknown or invaild JPEG marker type is found. I can't understand the read me files

Debbie M. ( ) posted Mon, 16 August 2004 at 10:52 PM

Hi Smoovie, Have you tried to email the merchant? The merchants offer product support if you just drop them an email. You can find their email address in the readme file of the products zip. Let me know if you can't resolve the problem after hearing back from the merchant so that I can try to assist. Deb

Debbie M.

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