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Subject: my voucher expires today

estherau opened this issue on Sep 26, 2004 · 5 posts
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estherau ( ) posted Sun, 26 September 2004 at 5:24 AM · edited Wed, 07 August 2024 at 7:23 AM

and I've put some nice things in my cart, but I can't seem to go to the checkout here. I tried my master card twice and thought well maybe it's maxed out, so then I decided to try another different mastercard and I got an error message and then I got this message:- We are unable to process your order. Please contact our office at 1-866-220-2949 for further assistance. Thank you. But I don't want to ring that as I live in Australia. Has this ever happened to anyone else? I've sent an email to the renderosity store people. Love esther

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

beachnut ( ) posted Sun, 26 September 2004 at 5:33 AM · edited Sun, 26 September 2004 at 5:34 AM

Attached Link: Marketplace Help Forum

There's a marketplace help forum here waaayyy down below. I had a problem with a download once, on a weekend and they got right back to me. Pop down there and post a message for help. Good luck! :)

Message edited on: 09/26/2004 05:34

estherau ( ) posted Sun, 26 September 2004 at 5:41 AM

Okay, thanks. bye.

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

jjsemp ( ) posted Sun, 26 September 2004 at 1:42 PM

The online service that Daz uses to process its credit cards has been having trouble and breaking down, which affects the Daz website. They were unable to process cards for a few days early last week. It sounds like they might be having trouble again. If you go to the "your account" screen and then go to "View my orders" you'll find that your order went through, but its still considered "open" until the card issue is resolved. So your voucher has registered with the system and your order went through just fine. All that remains is for the payment to go through. Anyway, at least that was my experience early last week. -jjsemp

pigfish9 ( ) posted Sun, 26 September 2004 at 5:45 PM · edited Sun, 26 September 2004 at 5:46 PM

Don't try calling today anyway, they are not open on Sunday's and it is currently 4:45 p.m. at their headquarters.

Message edited on: 09/26/2004 17:46

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